1. Introduction

Navadrishti LLP ("Navadrishti", "we", "our", or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or interact with our services.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information: Name, email address, phone number, organization name, and other details you provide when contacting us.
• Communication data: Messages, enquiries, feedback, and correspondence sent to us.
• Technical information: Browser type, device information, IP address, access timestamps, and diagnostic logs, where collected by our hosting or security systems.
• Service-related information: Information you voluntarily provide when requesting consulting, technology development, collaboration, or other services.
• Platform information: If you use a Navadrishti product such as GRAM, additional information may be collected as described in that product's applicable privacy notice.

We aim to collect only information reasonably necessary for the relevant purpose.

3. How We Use Information

We may use personal information to:

• Respond to enquiries and communicate with you.
• Provide and manage our consulting and technology services.
• Develop, maintain, secure, and improve our website and products.
• Coordinate projects and business or organizational relationships.
• Prevent fraud, misuse, unauthorized access, and security incidents.
• Comply with applicable legal obligations and protect our legitimate interests.

We will not use information for unrelated purposes where consent or another lawful basis is required.

4. Cookies and Similar Technologies

Our website or service providers may use cookies or similar technologies for essential functionality, security, analytics, or user preferences, where applicable. You can manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or similar technologies.

5. Sharing of Information

We do not sell personal information as a business practice.

We may share information when necessary with:

• Service providers: Hosting, infrastructure, communications, security, analytics, or other providers supporting our services.
• Project partners: Where necessary to deliver a service or collaboration and where there is an appropriate basis to do so.
• Authorities or legal parties: Where required by law, valid legal process, or to protect rights and safety.
• Business successors: In connection with a lawful merger, restructuring, or transfer of business, subject to applicable requirements.

We seek to ensure that relevant third parties handle information appropriately.

6. Data Storage and Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse. No website, digital service, or transmission method can be guaranteed completely secure. We therefore cannot guarantee absolute security. Information is retained only for as long as reasonably necessary for its intended purpose, applicable contractual requirements, legal obligations, and legitimate business needs.

7. Third-Party Services and Links

Our website may link to third-party websites or services. Those services operate under their own privacy policies and terms. We are not responsible for their independent privacy practices. Where third-party tools process information on our behalf, their use is subject to the applicable arrangements and requirements.

8. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, withdraw consent where processing relies on consent, or raise concerns about how your information is handled. To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

9. Children's Privacy

Our website is not specifically directed at children. Where a service is intended for children or involves children's personal information, additional safeguards and applicable consent requirements must be addressed for that service.

10. Changes to This Policy

We may update this Privacy Policy when our services, practices, or legal obligations change. The latest version will be published on this page with an updated revision date.

11. Contact Us

For privacy questions or requests, contact:

This Privacy Policy should be read alongside any additional privacy notice applicable to a specific Navadrishti product or service.